Privacy Policy

Effective Date: January 11, 2026

1. Introduction

CronOwl ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our cron job monitoring service at cronowl.com.

For any privacy-related questions, contact us at support@cronowl.com

2. Information We Collect

We collect the following types of information:

Account Information

  • Email address
  • Name (if provided)
  • Profile picture (if using social login)

Service Data

  • Check configurations (names, schedules, notification settings)
  • Ping history and job execution data
  • Alert and notification logs

Payment Information

Payment processing is handled by Paddle, our Merchant of Record. We do not store your credit card details. Paddle collects and processes payment information in accordance with their own privacy policy.

Usage Data

  • IP address
  • Browser type and version
  • Pages visited and features used
  • Time and date of visits

3. How We Use Your Information

We use your information to:

  • Provide and maintain the CronOwl monitoring service
  • Send alerts and notifications when your scheduled jobs fail
  • Process payments and manage subscriptions
  • Communicate with you about service updates and support
  • Improve our service and develop new features
  • Ensure security and prevent abuse

4. Cookies and Analytics

We use cookies and similar technologies to:

  • Maintain your authenticated session
  • Remember your preferences
  • Analyze how our service is used

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5. Data Storage and Security

Your data is stored securely using Firebase (Google Cloud Platform). We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit (TLS/SSL)
  • Encryption of data at rest
  • Regular security assessments
  • Access controls and authentication

6. Third-Party Services

We use the following third-party services to operate CronOwl:

  • Paddle - Payment processing (Merchant of Record). Paddle processes payments and handles billing in accordance with their Privacy Policy.
  • Firebase (Google) - Data storage and authentication. Data is processed in accordance with Firebase Privacy Policy.
  • Google Analytics - Website analytics. Data is processed in accordance with Google Privacy Policy.

7. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the following rights:

  • Access - Request a copy of your personal data
  • Rectification - Request correction of inaccurate data
  • Erasure - Request deletion of your data ("right to be forgotten")
  • Restriction - Request limitation of data processing
  • Portability - Request transfer of your data to another service
  • Objection - Object to processing based on legitimate interests

To exercise these rights, contact us at support@cronowl.com. You can also delete your account and data through your account settings.

8. Data Retention

We retain your account data for as long as your account is active. Ping history and job logs are retained based on your subscription plan. When you delete your account, we remove your personal data within 30 days, except where we are required to retain it for legal or legitimate business purposes.

9. Data Sharing

We do not sell, rent, or trade your personal information. We only share data with third-party service providers necessary to operate CronOwl (as listed above), or when required by law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. The "Effective Date" at the top indicates when this policy was last updated.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at support@cronowl.com